불공정 거래 | Power Tool Sale The Process Isn't As Hard As You Think
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- 신고일자: 24-12-16 08:53
- Power Tool Sales and Marketing Strategies for B2B Retailers
Power tools are crucial for both professionals and consumers. Despite a slowdown in 2021 due to the COVID-19 pandemic, demand remains close to or at pre-pandemic levels.
In terms of dollar share, Home Depot leads all power tools outlets in british power tools tool sales. Lowe's follows closely behind. Both are competing with power tools made in China.
Tip 1: Be committed to a brand
Many manufacturers of industrial products place a higher priority on sales over marketing. This is due to the fact that the long-term sales process involves a lot of back and forth communication and a thorough understanding of the product. This kind of communication does not allow for emotional consumer marketing strategies.
Nevertheless, industrial tools manufacturing companies should consider rethinking their approach to marketing. The digital age has raced past traditional companies that rely on a few distributors and retailers for sales.
Brand loyalty is a major factor in power tool sales. When a customer is committed to a certain brand they are less receptive to competitors' communications. Additionally, they are more likely to buy the client's product time and time again and recommend it others.
You need a well-planned plan to be successful in the American market. This includes adapting your tools to meet the local requirements and positioning your brand in a strategic manner, and leveraging distribution channels and marketing platforms. It is also essential to cooperate with local authorities, industry associations, and experts. You can be sure that your power tool will meet the standards and regulations of the country if you follow these guidelines.
Tip 2: Be aware of Your Products
In a world where quality of the product is so important, retailers must be aware of the products they sell. This will help them make informed choices about the products they can offer their customers. This knowledge could also be the difference between a good sale and a poor one.
For example knowing that a particular tool is best suited to specific projects will allow you to match your customer with the right tool for their requirements. This will allow you to build trust and loyalty with your customers. It will also give you the assurance that you're offering an entire solution.
Understanding DIY cultural trends can aid in understanding your customers' needs. For example, a growing number of homeowners are taking on home renovation projects that require power tools. This could lead to a rise in the sale of power tools.
According to DurableIQ, DeWalt is the leader in power tool sales with 16%. However, Ryobi and Craftsman have decreased their share year-over-year. However the fact that sales on both stores and online tool store are on the increase.
Tip 3: Offer Full-Service Repair
The most common reason that a buyer makes a tool purchase is to replace one that has failed or to embark on an entirely new project. Both provide opportunities for upsells or add-on sales.
According to the Home Improvement Research Institute's (HIRI) 2020 Power Tools and Accessories Product Purchase Tracking Study 35 percent of purchases of power tools were the result of an anticipated replacement. These customers often require additional accessories or require an upgrade to better quality models.
No matter if your customer is an experienced DIYer or just starting out in the hobby, they'll likely require replacement of their power tools' carbon brushes drive belts, drive belts, and power cords with time. Keeping up with these essentials will allow your customer to get the most out of their investment.
Technicians consider three key items when buying power tools the application, the way it will be powered and safety. These aspects allow technicians to make informed decisions when choosing the appropriate tools for their maintenance and repair work. This allows them to optimize the performance of their tools and reduce the cost of ownership.
Tip 4: Always Keep Up With Technology
For instance, the latest power tools feature smart technology that improves the user experience and differentiates them from other tools that rely on older battery technology. Wholesalers in B2B who carry and sell these tools can increase sales by targeting professional and tech-savvy contractors.
Karch's company, which has over 30 years of experience, and a 12,000 square feet tooling department, is a testament to the importance of keeping current with the latest technologies. "Manufactures are constantly adjusting the design of their products," he says. "They were able to hold their designs for 5 or 10 years but now they change their designs every year."
B2B wholesalers need to not only embrace the latest technologies but also improve existing models. By incorporating lightweight materials as well as adjustable handles, wholesalers can lessen fatigue due to prolonged use. These features are essential for professionals who employ the tools over a long period of time. The power tools industry is divided into consumer and professional groups and this means that the biggest players are always working on improving their designs and developing new features to appeal to a wider audience.
Tip 5: Create a Point of Sales
The e-commerce market has changed the power tools market. Data collection techniques have improved allowing business professionals to gain a better understanding of the market. This allows them to develop more effective inventory and marketing strategies.
By utilizing data from the point of sale (POS) You can track DIY projects that customers are completing when purchasing power tools and accessories. Knowing the type of projects your customers are undertaking enables you to provide additional sales and opportunities to upsell. It helps you anticipate your customers' needs, so that you always have the right products on your shelves.
You can also use transaction data to spot trends in the market, and then adapt production cycles accordingly. For example, you can make use of this information to track fluctuations in your brand and the market share of your retail partners and help you match your product strategies to consumer preferences. Similarly, you can use POS data to improve inventory levels and reduce the chance of overstocking. It also helps to assess the effectiveness of promotional campaigns.
Tip 6: Make a Point of Service
Power tools is a profitable complex market that requires significant marketing and sales efforts in order to remain competitive. The classic ways to gain a strategic advantage in this field have been by positioning or pricing products. However, these methods are no longer effective in today's multichannel marketplace where information is distributed in such a rapid manner.
Retailers who make a point of providing excellent service are more likely to keep customers coming back and build brand loyalty. Mike Karch, the president of Nue's Hardware and Tools, located in Menomonee Falls, Wisconsin, runs a 12,000 square-foot power tools online uk tool section. His department initially featured a variety of brands. However when he spoke to contractors, he realized that they were loyal to their favorite brand.
To make a mark in their business, Karch and his team first ask customers what they'd like to achieve using the tool, before showing them the tools they have available. This gives them the confidence to recommend the most effective tool for the job, and builds trust with the customer. Customers who are familiar with their product are less likely to blame the retailer for a malfunction of a tool on the job.
Tip 7: Create a Point of Customer Service
The power tool market has become a highly competitive market for hardware retailers. People who succeed in this market tend to be more committed to a single brand rather than to carry a variety of brands. The amount of space retailers can dedicate to a category may also influence how many brands they can carry.
Customers frequently require assistance when they visit to purchase a power device. Sales associates can offer professional advice to customers looking to replace a damaged device or completing the renovation of their home.
Mike Karch, president of Nue's Hardware and Tools in Menomonee Falls, Wisconsin, says his sales staff is trained to ask the right questions to make a sale. He says they start by asking the customer about what he or she plans to do with the product. "That's the most important factor to consider when deciding what kind of tool to market them," he adds. Next, they ask about the project and what level of experience the client has with different types of projects.
Tip 8: Make sure to make mention of your warranty
Power tool manufacturers vary greatly in their warranty policies. Some manufacturers offer a comprehensive warranty, whereas others offer more limited warranties or refuse to cover certain tools. Before making a purchase it is crucial that the retailer understands the differences. Customers will only purchase tools from companies that will guarantee their products.
Mike Karch, president of Nue's Hardware and Tools in Menomonee Falls, Wisconsin, has a 12,000 square-foot power tool department as well as an repair shop with tools within the premises that can handle 50 kinds of tools. He has observed that many of his clients are loyal to their brands. Therefore, he prefers to carry a limited number of brands instead of trying to offer samples of various products.
He is also happy that his employees have the ability to meet with vendors in person to discuss new products and share feedback. This kind of interaction is vital since it builds trust between the store's customers and employees. Building strong relationships with suppliers may result in discounts on future purchases.